Director of Customer Experience at Stitch Labs
I hired Dan at Stitch Labs and was his senior level manager. Dan's curiosity allowed him to really grow into his role, which required in-depth knowledge of a technical, constantly evolving product. As he learned more and more, he shared that knowledge through writing support articles, creating internal documentation, and helping his teammates with troubleshooting issues. His compassion and empathy for customers drove him to be creative in his solutions, and diligent in his investigations. He was absolutely a pleasure to work with.